Terms & Privacy

TERMS AND CONDITIONS

In-store and Online Sales

This website is operated by Highgate House. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions. 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, without express written permission by us.

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. 

All content on our web site is subject to the copyright of Highgate House. Use of material and images from this web site for any purpose strictly prohibited without express permission from Highgate House. 

Your submission of personal information through the store is governed by our Privacy Policy.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Queensland and Australia. 

Questions about the Terms of Service should be sent to us at showroom@highgatehouse.com.au.

For shipping and delivery, purchasing, returns and exchanges please refer to our Shipping and Returns page.

 

PRIVACY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shop.highgatehouse.com.au.

We automatically collect certain information about your device when you visit our site, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers email address, and phone number. We refer to this information as “Order Information”. 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you.

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We may update this privacy policy from time to time.  Finally, we may also share your Personal Information to comply with applicable laws and regulations. 

 

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